Financial Policy

It is the policy of this office to expect full payment of charges up to $250.00 and 75% of charges greater than $250.00. The balance remaining may be paid in 3 monthly payments. Most insurance plans provide benefits that do not fully cover charges you may incur. For our patients who have insurance coverage our policy is to expect a payment of 30% of the total charges at the time of service. Please remember, you are fully responsible for all charges by the office regardless of your insurance coverage.
For your convenience we accept Visa, MasterCard, Discover and American Express. Wealso accept CareCredit, which is a dental and medical finance credit card. You can apply online at www.carecredit.com or call 800-365-8295. We deliver the finest care at the most reasonable cost to our patients, therefore, payment is due at the time service is rendered. If you have questions regarding your account, please contact our Galesburg office at 309-344-3311 or toll free at 877-666-5633. Many times a simple telephone call will clear any misunderstandings.
We will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated.